Thursday, October 16, 2014

The Joy of Uncomfortable Conversations

So often, it seems, managers sort of expect those they supervise to glean their thoughts and intentions almost psychically. The manager is too shy to be direct; the topic is unpleasant; the underling—whether a junior associate, a legal assistant, or another member of the team—needs to change his behavior too much. In my own younger years, I’m sure I was guilty of just hoping things would improve, that by modeling appropriate behavior, those I supervised would start engaging in the very same action.

Today, I’m direct. If there’s something I don’t like, I mention it. If a behavior needs to change, I note it. How did I make this shift? The passage of time and becoming more comfortable with myself—and far less afraid of others—surely had something to do with it, but so did the simple fact of being too busy. I don’t have time for nuance, for the hope that strong hints will get me—or those who work with me—where we need to go. If I see something, I say something.

Still, perhaps the transition from good intentions to direct results would have been more speedy had I had more training. I am heartened to learn that firms like O’Melveny & Myers are hosting leadership academies for women, both female lawyers at the firm and at clients of the firm. Ed Silverstein, O’Melveny & Myers sponsors Women’s Leadership Academy, InsideCounsel, 2014 WLNR 28663030 (Oct. 14, 2014) Forget that fellow from Microsoft who thinks women should generate good karma by thinking about raises rather than asking for them. I’m all for direct. I hope other firms follow O’Melveny’s footsteps and mentor their own female team members in a similar way.

—Lori Tripoli

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