Showing posts with label Manhattan. Show all posts
Showing posts with label Manhattan. Show all posts

Tuesday, November 13, 2012

Were Law Firms Prepared Enough for Hurricane Sandy?

The news that New York’s Sullivan & Cromwell is just now reopening its Manhattan office and that other major law firms remain closed serve as cogent reminders that, even as the rest of the nation has moved on to other big news stories, the tri-state area surrounding the Big Apple remains hard-hit by Hurricane Sandy. Law firms in and out of the region would be served well not only to dust off their own emergency preparedness plans but to update their firm rosters. Remember to include a communications component: If the firm’s offices remain shut, who will contact employees, clients, opposing counsel, and courts? If the office is closed, where is the firm’s incoming mail going? Who will oversee the rebuilding of the firm?  Who will get paid while the firm’s doors are shut?

Always, many elements of a crisis will be impossible to predict—their breadth, duration, extent. Those firms struggling right now as a result of Sandy would do well, once the immediate crisis has passed, to reassess their preparedness. What went right? What went wrong? What do they know now that they’d wish they’d known before? Were people personally affected by the storm able to lead sufficiently in the aftermath of the storm? Should an alternative power structure have been in place? Did your information technology team function as well as you wanted it to?

Law firms looking to provide pro bono assistance to victims of Hurricane Sandy might visit here.

—Lori Tripoli

Wednesday, November 7, 2012

Cranky Clients May Be Shell-Shocked Sandy Victims

Even though a bit of time and a presidential election have separated much of the world from the news event that was Hurricane Sandy, it would be good to remember that it will be a good long while before much of the East Coast affected by the “Frankenstorm” will be back to normal. Even those who escaped relatively unscathed—with homes and offices essentially intact and power restored—are likely to be a bit shell-shocked from the event. They might be okay, but their communities are not. Many are still without power or Internet access. Neighborhoods have changed; people have died. This isn’t an event that people recover from within a short news cycle.  Even though recovery has already begun, it is far from complete. Lawyers and paralegals may do well to remember that their clients may still be traumatized by this event. Kudos to those legal organizations doing something to help.

—Lori Tripoli